Shipping policy

ORDER PROCESSING

• All orders will be shipped from Sydney, Australia by Australia Post with tracking number.
• Orders are processed within 1 to 2 business days (excluding weekends and public holidays), except during holidays or unless otherwise specified.
• An email notification with tracking details for the order will be sent once the order has been dispatched.

 

FREE SHIPPING

Free standard shipping could be offered to domestic and international orders if exceed the below amount in AUD (*after discount applies, if any):

Location	Order amount exceed
Australia	$100
New Zealand	$200
Asia Pacific	$200
United States and Canada	$300
Europe	$400

SHIPPING RATES

For more information about shipping rates, please visit here.

 

ESTIMATED DELIVERY TIME FRAME (FOR REFERENCE ONLY)

Location	Standard Shipping	Express Shipping
Australia	1 – 5 business days	1 – 2 business days
International Delivery	8+ business days	4+ business days

 

DUTIES & CUSTOM TAXES

You may be required to pay local duties and customs taxes. Shokakko Australia is not responsible for any duties or charges imposed by your local customs office. Please contact your local customs office if you have any enquiries.

 

DELAYS

Please note that delivery may be delayed due to unforeseen circumstances, missed deliveries, or peak seasons. Shokakko Australia will not be responsible for delays caused by these factors.